Privacy and cookie statement
Via Physiocheck.co.nz personal data is collected and cookies are used. We respect the privacy of the visitors to our Website and ensure that the personal information you provide us is processed in accordance with applicable laws and regulations for the protection of personal data and is treated confidentially.
In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that:
- we clearly indicate the purposes for which we process personal data. We do this through this privacy statement;
- we limit our collection of personal data to only the personal data necessary for legitimate purposes;
- we first ask for explicit permission to process your personal data in cases where your permission is required;
- we take appropriate security measures to protect your personal data and impose the same requirements on parties that process personal data on our behalf;
- we respect your right to access, correct, move, restrict, or delete your personal data at your request.
This privacy and cookie statement may be expanded or amended in the future. We will inform you about this by posting an updated version of the privacy and cookie statement on the Website. We recommend that you consult this privacy and cookie statement regularly to stay informed of any changes.
This privacy and cookie statement was last modified on 20-04-2020.
Purposes of data processing
We process your personal data for the following purposes:
- providing access to our Website;
- to determine your physical complaints;
- to find a suitable physiotherapist for you and (possibly) arrange an appointment with the physiotherapist(s) working at this practice;
- to enable you to ask a question to a physiotherapist;
- to contact us and/or give feedback through the contact form;
- to create an account for your practice with Physiocheck.co.nz;
- to allow you to use our forum;
- to offer a personal exercise programme.
We process your personal data if you have entered into or wish to enter into an agreement with us, have given us your consent, or if we are permitted or required to do so by law. You can withdraw your consent at any time. This does not affect the lawfulness of the data processing conducted before you withdrew your consent.
Use of personal data
We process the following categories of personal data for the purposes stated in this privacy and cookie statement:
- cookie ID;
- feedback you provided to Physiocheck.co.nz;
- messages you posted on our forum;
- email address;
- gender;
- date of birth;
- the message you left in our contact form;
- login credentials;
- IP address;
- country of residence;
- age;
- medical data;
- contact details (and business details);
- language;
- telephone number;
- preferred day/time for an appointment;
- profession;
- business name.
Special personal data
Special personal data (medical data) is only processed after your explicit consent.
Retention periods
We do not keep your data longer than necessary to achieve the purposes mentioned in this privacy and cookie statement; or as long as we are legally required to retain the data.
- Data you send us via the contact form is kept as long as necessary to fully handle your question, request, or feedback.
- Your login details for and messages on the forum are not kept longer than necessary for you and others to use the functionalities of the forum.
- Your medical data is only retained to connect you with a physiotherapist, submit a question to a physiotherapy practice, or support physiotherapeutic examination and/or treatment. This data is deleted by us once the physiotherapist no longer needs it. The retention period is a maximum of three to six months.
Confidentiality & data disclosure to third parties
All data collected on this site, or obtained through our visitors, will be treated confidentially.
We will not disclose or provide personal data to third parties in any other way unless you have given (explicit) consent, it is necessary for the execution of an agreement we have with you, or we are permitted or required to do so by law. The information you provide will be handled with the utmost care.
When necessary to deliver our services, we may forward your data to:
- IT service providers;
- Physitrack (if you sign up for an exercise programme);
- physiotherapists and/or physiotherapy practices.
Security
We take appropriate security measures to limit misuse of, and unauthorized access to, your personal data. We ensure that only the necessary persons have access to your data, access to your personal data is shielded, and our security measures are regularly checked. We implement the following security measures:
- logical access control using strong passwords;
- physical measures for access control;
- automatic logging of all actions related to personal data;
- encryption of stored digital files containing personal data;
- technical access control to access the account environment using ‘Google reCAPTCHA’;
- organizational measures for access control;
- securing network connections via Secure Socket Layer (SSL) technology;
- purpose-related access restrictions.
Cookies
Cookies are small information files that can be automatically stored on or read from your device (including a PC, tablet, or smartphone) during a Website visit. This occurs through the web browser on the device.
Click here to change the cookie settings
On our Website, cookies or similar technologies are used, whereby information is stored on or read from the device (for ease of reading, all such techniques are hereinafter referred to as ‘cookies’), to:
- enable the functionalities of the Website and to protect the Website (technical or functional cookies);
- analyze the use of the Website and based on that, improve the Website (analytics cookies);
- make the internet offer more interesting for you by showing ads that match your interests (advertisement cookies).
Note: the privacy policy of third parties can change regularly.
Technical or functional cookies
Some cookies ensure that certain parts of the Website work properly and that your user preferences remain known. For example, cookies can be used to render fonts correctly, to remember your session on the web server so you can view the Website, or to remember a search term you searched within the Website or a chosen filter.
For the forum, we use the phpBB forum system. That system uses a number of cookies necessary for the functioning and security of the forum.
Analytics cookies
This Website uses Google Analytics cookies, so Google can provide us with insight into how our Website is used, to provide us with reports about the Website, and to offer us information regarding the effectiveness of our campaigns. The information obtained in this way, including part of your computer's address (IP address), is transferred to Google and stored by Google on servers in the United States. We have concluded a processor agreement with Google, in which agreements have been made about the handling of the collected data. We have not allowed Google to use the obtained information for other Google services. However, Google can provide information to third parties if Google is legally required to do so, or insofar as these third parties process the data on behalf of Google. We have no further influence on this. More information about data processing by Google Analytics can be found in the Google Privacy Policy.
Advertisement cookies
Using cookies you, as a Website visitor, are linked to a unique cookie ID, so you do not see the same advertisement multiple times. Since these cookies are considered tracking cookies, we ask for your consent to place them.
The following advertisement cookies are placed:
- Doubleclick;
- Facebook Connect;
- Google Adsense;
- Google Ad Exchange;
- Google Publisher Tags;
- Google Safeframe.
The relevant parties are based in the United States. The companies are Privacy Shield certified, meaning that transferring personal data to these parties outside of the EU is allowed.
Deleting cookies
Most cookies have an expiration date. This means they automatically expire after a certain period and no longer register data from your Website visit. You can also choose to manually delete the cookies before the expiration date has passed. For more information, you can refer to your browser's guide.
We have no control over what the providers of the above applications do themselves with the cookies. For more information on these applications and how they handle cookies, see the privacy policies of these parties (note: these can change regularly).
Third-party websites
This privacy and cookie statement does not apply to third-party websites that are connected to our Website through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure way. We recommend reading the privacy statement of these websites before using these websites.
Rights of subjects
If you have provided personal data to us, you can send us a request to access, modify, move, or delete this data. You also have the right to object to processing, or to request restriction of processing. You can submit this request via the contact information at the bottom of this privacy and cookie statement.
Changes to this privacy and cookie statement
Physiocheck.co.nz reserves the right to make changes to this privacy and cookie statement. Changes will be published on our Website. Therefore, check this privacy and cookie statement regularly to stay informed of any changes.
Data Protection Authority
We are, of course, happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you have the right to file a complaint with the Data Protection Authority against our processing of your personal data. You can contact the Data Protection Authority for this purpose.
Contact
If you have read this privacy and cookie statement and still have questions and/or comments, you can contact us via the contact details below.
Physiocheck.co.nz
Legstraat 1C
4861 RK Chaam (NL)